contact@swindontraining.com

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Bespoke Training

Bespoke Training Courses for Your Business

As well as off-the-shelf training courses for staff and managers, we are happy to put together bespoke courses to suit your needs. Just send us a quick message and we'll get back to you for a no-strings chat.

Get in touch


Customer Service


Dealing with customers in the right way can really boost your business. Dealing with them in the wrong way can be very harmful and cause unnecessary extra work dealing with complaints.  The good news is that with some training you can go from "OK" customer service to "Excellent" in a short space of time.


Customer Service Courses (each a day).


  • Telephone and electronic communication, including complaint processing and handling.


  • Face-to-face, including disability awareness, personal presentation and conflict resolution.



Management Training


For managers we offer a series of modules relating to people management, which can be undertaken as individual days, or a complete course.


  • Disciplinary Procedures
  • Absence and Sickness Management
  • Recruitment and Selection
  • Avoiding Discrimination, Bullying and Harassment



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