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New Operator Licences

    Operating Light Goods Vehicles in Europe? – Apply for your International Operators’ Licence TODAY

   From 21 May 2022, new EU rules mean that if you are intending to use a Light Goods Vehicle weighing more than 2.5 tonnes to transport goods for hire or reward into or through the EU, Switzerland, Norway, Iceland or Liechtenstein, you will need an International Operators’ Licence.

With less than a month until these rules come into effect, if you want to continue to operate in the EU without interruption, you need to apply for an operators’ licence and select the interim option. 

To avoid delays in processing your application, please visit GOV.UK for a full list of the information required.

When completing your application, remember:

  • You’ll need to have a qualified transport manager. If you do not have the qualification, you might be able to be temporarily recognised as a transport manager if you have enough experience.
  • You’ll need to show documents such as bank statements, to prove that you have access to a set amount of finance to run your business. See which documents you can use.

Do you already hold an International Operators’ Licence?

If you already hold an International Operators' Licence for Heavy Goods Vehicles (HGVs) you can add extra LGVs to your existing licence. 

 

You may also need to make posting declarations for journeys to the EU

Don’t forget that if you’re transporting goods between two points in the EU, Iceland, Liechtenstein, and Norway for commercial purposes, (known as cabotage or cross trade), you must now make a “posting declaration”, which means registering the operator, driver, driver employment details, dates of travel, and the vehicle used.

This could be using HGVs, vans or other light goods vehicles of any size, or cars, whether or not you’re towing a trailer. It’ll apply if you’re moving the goods for hire or reward, or for your own business’ use.

You must set up as a goods vehicle operator if you are transporting your own or someone else's goods for hire or reward. The difference is usually the type of licence you will need, not if you need an operators licence (a.k.a. Operator's Licence or O Licence) or not. If your vehicle (plus trailer) is more than 3.5T in total you need an operator's licence. If you hire a vehicle to transport your own or someone else's goods for hire or reward, you need an operators licence.

 

The types of operators licence are HGV and PSV for passenger transport operations (see below), then either restricted, standard or international depending on what you plan to do.

 

Remember, even if you only operate one vehicle, you still need an O licence.

 

Not to worry, we can help. Setting up is straight forward and fairly painless when you know how. The same applies to making sure you keep your operator's licence. As long as you get things right from the beginning, you should never have any problems. We know, because we have been there and know what to do.

 

PSV. If you have a minibus of more than 8 seats or any other larger passenger carrying vehicles, you will need a PSV operator licence. The same applies as for goods vehicle operator licences, it's not if you need one, but which type.

 

Exceptions: charities

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Operator Compliance Risk Score and Earned Recognition Status

ERS - Earned Recognition Status

Earned Recognition Status first.  What does it mean?  Basically, an operator can apply to the DVSA if they feel that the way their operation is run (in the sense of safety and general compliance) is excellent.  Why apply?  For the simple fact that it is good to market yourself with ERS and, perhaps more importantly, the DVSA will leave you be.  So, while they are pulling other drivers over, they will wave you on with a smile!
If you have ERS, it is because your OCRS is high i.e. you are in the 'green zone'.  Read on.

OCRS -Operator Compliance Risk Score

Overview of OCRS
If you’re a vehicle operator, your drivers might be stopped at the roadside by the Driver and Vehicle Standards Agency (DVSA) for vehicle inspections.
DVSA uses the Operator Compliance Risk Score (OCRS) system to decide which vehicles should be inspected.
OCRS works out the risk of an operator not following safety rules.
It’s more likely that your vehicles will be inspected if your OCRS is high.
How OCRS works
OCRS is based on data collected by DVSA over a 3-year rolling period.
There are 2 areas which are used to calculate a combined score.
Category    Where the data comes from
Roadworthiness    Vehicle tests (first tests, subsequent annual tests) and roadside inspections
Traffic    Roadside inspections and prosecutions (for example, drivers’ hours and tachograph offences, and weighing checks)
The combined score is worked out by adding the total roadworthiness and traffic points together and dividing them by the total number of events the points came from.
Example
You have 200 roadworthiness points from 4 events and 150 traffic points from 2 events. This means you have a total of 350 points from 6 events. Your combined score is 350 divided by 6 = 58.33.
When OCRS is updated
The OCRS re-scoring process runs weekly. It’s updated on Saturday using the data up to the end of the previous Friday. This allows:
newly registered operators to be scored
new events (such as vehicle encounters and annual tests) to be included in scores
new vehicles that you’ve added to your operator licence to be included
OCRS for an individual vehicle
An individual vehicle won’t have its own OCRS - you only have one as an operator.
OCRS for different operator licences
OCRS scores are worked out for each of your operator’s licences. You have 3 scores (roadworthiness, traffic and a combined score) for each individual licence you have.
This lets you identify any specific issues with a particular licence.
It’s likely that any new operator licence you get won’t have a score until DVSA encounters vehicles on it. For example, through vehicle tests or roadside encounters.
Passenger vehicle operators
If you’ve voluntarily put passenger vehicles on your operator licence, results from the annual tests will be included in your roadworthiness score.
Register to manage your operator licence online so you can voluntarily put vehicles on your licence.
Trailers and OCRS
Trailer details from annual tests aren’t included in your OCRS. But, any prohibitions issued at the roadside are included and allocated to the vehicle pulling the trailer. In the same way, trailer encounters aren’t counted towards the traffic score.
Sifted encounters and OCRS
Encounters that have been ‘sifted’ by DVSA examiners aren’t included as part of the scoring system.
A ‘sifted’ encounter is a roadworthiness inspection where a DVSA examiner decides that a full inspection isn’t needed. For example:
it’s a brand new vehicle
the vehicle has recently had an annual test
the vehicle has recently had a roadside inspection
Vehicles excluded from operator licensing
You won’t have an OCRS if you only operate vehicles exempt from operator licensing, or light goods vehicles. The score is only based on vehicles on your operator’s licence.
Changes to your operator licence
When you add a new operating centre to an existing licence it won’t have any effect on your OCRS.
When you apply for a new operator licence in a different traffic area, the new licence will be in the grey (no score) band until an annual test, roadside or another inspection has taken place.
OCRS for operators based outside Great Britain
An OCRS is worked out for operators who are based outside Great Britain. It’s only based on roadside encounters as DVSA has no access to annual test or prosecution data for these operators.
Changes to OCRS
DVSA can change how OCRS works (for example, changing the points you can get for defects or offences) if it needs to.
Scoring and bands
The ‘base score’ decides which OCRS band you fall into.
Your ‘base score’ is worked out over a 3-year rolling period by dividing your total number of offence or defect points by your total number of encounters.
You get more points for more serious defects or infringements.
OCRS bands
Band    Risk type
Green    Low-risk operator
Amber    Medium-risk operator
Red    High-risk operator
Grey    Unknown operator
You’ll have 3 scores for each individual operator licence that you have:
a roadworthiness score
a traffic score
a combined score
The limits for each band are different for the roadworthiness, traffic and combined scores. For targeting purposes these scores will be combined using the following calculation:
Example
200 roadworthiness event points + 150 traffic event points = 350. These came from 4 roadworthiness events and 2 traffic events = 6 events. 350 divided by 6 = 58.33 putting this operator in the red band.
OCRS band    Roadworthiness    Traffic    Combined
Green    10 defect points or below    5 offence points or below    10 defect points or below
Amber    Between 11 and 25 defect points    Between 6 and 30 offence points    Between 11 and 25 defect points
Red    26 defect points or over    31 offence points or over    26 defect points or over
Grey    No score    No score    No score
OCRS year weightings
Older offences or defects have less impact on road safety, so the points for these reduce over the 3-year period OCRS uses.
The 3-year period is split into 3 blocks of 1 year, with a different weighting for each block.
This means that your ‘base score’ changes as offences and defects move from year 1 through to year 3.
Year block    Weighting factor
Year 1    1
Year 2    0.75
Year 3    0.5
How the base score is worked out
This diagram shows how the ‘base score’ is worked out and how your band is decided.
 
No scores on OCRS
You won’t have a score for the roadworthiness or traffic categories if there’s no data available for you in the 3-year rolling period. It’s possible to have:
a score for one category but not the other
no score for both categories
Points for defects and offences
Points for roadworthiness defects
Defect    Points
Cat 1 defect (immediate prohibition for tyres, brakes and steering defects)    200
Cat 2 defect (immediate prohibition for all other defects)    100
Cat 3 defect (delayed prohibition for tyres, brakes and steering defects)    50
Cat 4 defect (delayed prohibition for all other defects)    25
Cat 1 S marked defect (immediate prohibition for tyres, brakes and steering defects)    400
Cat 2 S marked defect (immediate prohibition for all other defects)    200
Cat 3 S marked defect (delayed prohibition for tyres, brakes and steering defects)    100
Cat 4 S marked defect (delayed prohibition for all other defects)    50
Annual test failure for tyres, brakes, steering defects    50
Annual test failure for all other defects    25
Points for traffic offences
Parameter description    Points
Band 0 offence (least serious offence)    0
Band 1 offence    25
Band 2 offence    50
Band 3 offence    100
Band 4 offence    200
Band 5 offence    300
Points for DVSA prosecutions
Parameter description    Points
DVSA prosecution case    300
DVSA operator prosecution points per offence    100
DVSA driver prosecution points per offence    50
Prohibitions for breaches of the ADR (carriage of dangerous goods) regulations
Risk category    Points
Risk category 1 (highest risk)    50
Risk category 2 (medium risk)    25
Risk category 3 (lowest risk)    0
You can find further information in section 14 of the enforcement sanction policy document.
Access and use OCRS reports
You can access your OCRS report if you have one or more Great Britain operator licences. You need your operator licence number(s) to fill in the form.
Register to access your OCRS reports
DVSA will post membership and confirmation letters to you, including instructions on how to:
access your OCRS
how to allow other employees access these reports
You should get the details within 5 days.
Request your report
When you’ve got access, log on to the reports suite and select the ‘OCRS Report’. Enter the date you want the report to run from.
You can select an end date for your report but not a range of dates because OCRS works on a 3-year rolling period.
The current scoring system came into effect on 21 November 2016. Reports can’t be run from an end date earlier than 28 September 2012.
Your OCRS report will contain information from the date on which the scores were last worked out, before the date you’ve selected.
It can take up to 2 working days for your requests to be processed and emailed to you.
Understand your OCRS report
The first page of your OCRS report contains:
your operator details
summary information showing how your score was worked out
a summary of your prosecution points
The report has details of specific events that have had a negative and positive effect on your score.
Near the end of the report, you can see details of events which have been removed from your score. It also shows your scores for the past 90 days.
The final pages provide more detailed guidance on the report contents.
Sample OCRS report
This sample report contains explanations of the important areas. It doesn’t contain all the data used to work out the example scores.
 
Sample OCRS report
PDF, 291KB, 6 pages
This file may not be suitable for users of assistive technology. Request an accessible format.
Improve your OCRS
You’re responsible for making sure:
the right vehicles appear on your licence and are maintained on time
your vehicles are always maintained to a high standard
you follow all relevant laws, regulations and rules
You need to make sure that any failures at test and prohibitions issued are investigated.
DVSA recommends that you:
get your OCRS on a regular basis
track progress of your OCRS and, if it alters, look at the report to see what’s changed
set targets to improve the score in the future
DVSA can give you advice and information to help you to identify potential problem areas. Guides are available on the following subjects:
vehicle safety and maintenance guides
drivers hours: rules and guidance
If you think your OCRS is incorrect
DVSA can’t answer specific questions about an operator’s score by phone because of data protection rules.
You should:
check that your vehicle registration is listed on your operator licence and correct any errors
run your service history reports so that you can see what events have just been added and which events have just been removed
Appeal a test outcome, prohibition or fixed penalty
Your OCRS report reflects the data input at the time of encounter or test.
Contact your local DVSA office if you think an event has been recorded incorrectly. They will help if you:
want to appeal the outcome
think it was issued to you incorrectly or for the wrong reason
Appeal as soon as possible after the event. It’s only likely to succeed if you’ve got a good cause for the decision to be reversed.
A pending appeal won’t effect your OCRS until the appeal has been accepted. The event will be removed from your OCRS if your appeal is successful, and it will be worked out again.
OCRS reports provide a snapshot at a particular moment, so changes won’t be shown until after the weekly update. Running a report for a previous date to when the changes occurred will give you the score at that point.
Prohibition cancelled after an appeal
Any defect items found will be removed and excluded from your OCRS when a prohibition is cancelled after an appeal. The encounter, if then classed as a clear encounter, will have a positive effect on your OCRS.
If your appeal is unsuccessful
Follow the DVSA complaints procedure if you want to take matters further.
Data protection
OCRS bands aren’t given to a driver at the roadside unless they can prove that they’re the sole owner or the operator of the vehicle.
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