Swindon Driver CPC Privacy Policy
Introduction
This Privacy Policy outlines SwindonDriverCPC.co.uk (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at swindondrivercpc.co.uk (" Site ") or otherwise share personal information with us (collectively: " Users ").
Responsible authority within the meaning of data protection laws, in particular the General Data Protection Regulation (GDPR): Swindon CPC.
User Rights
You may request to:
Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, together with supplementary information.
Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
Request rectification of your personal information that is in our control.
Request erasure of your personal information.
Object to the processing of personal information by us.
Request to restrict processing of your personal information by us.
Lodge a complaint with a supervisory authority.
However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the above rights or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:
contact@swindontraining.com.
Retention
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
Grounds for data collection
Processing of your personal information (i.e. any information which may potentially allow your identification through reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.
What information do we collect?
We collect two types of data and information from Users.
The first type of information is unidentified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).
The second type of information Personal Information , which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
[add types of personal information collected, and respective explanations, such as:]
Registration information: When you register with our Site you will be asked to provide us certain details such as: full name; email or physical address, and other information, such as organisation worked for.
Details of driving licences, driver qualification cards and tachograph cards held.
How do we receive information about you?
We receive your Personal Information from various sources:
When you voluntarily provide us with your personal details in order to register on our Site;
When you use or access our Site in connection with your use of our services;
From third-party providers, services and public registers (for example, traffic analytics vendors).
How is the information used? With whom do we share the information?
We do not rent, sell or share Users’ information with third parties, except as described in this Privacy Policy.
We may use the information for the following:
Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;
To communicate with you and to keep you informed about our latest updates and services;
To serve you advertisements when you use our Site (see more under "Advertisements");
To market our websites and products (see more under "Marketing");
For statistical and analytical purposes, intended to improve the Site.
To inform you of upcoming events and services that may be of interest to you, or your organisation.
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.
In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, who may be located in different jurisdictions across the world, for any of the following purposes:
Hosting and operating our Site;
Providing you with our services, including providing a personalised display of our Site;
Storing and processing such information on our behalf;
Serving you with advertisements and to assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
Providing you with marketing offers and promotional materials related to our Site and services;
Performing research, technical diagnostics or analytics;
We may also disclose information if we have good reason to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help make sure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
The Site uses the following types of cookies:
a. 'session cookies' , which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
b. 'persistent cookies ', which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. 'third-party cookies' , which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
We use a tool which is based on the Snowplow Analytics technology to collect information about your use of the Site. The tool collects information such as how often users access the Site, which pages they visit when they do so, etc. The tool does not collect any Personal Information and is only used by our Site hosting and operating service provider to improve the Site and services.
Use of script libraries (Google Web Fonts)
In order to present our contents correctly and make them graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts ( https://www.google.com/webfonts ) on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font.
Calling script libraries or font libraries automatically triggers a connection to the library operator. In theory, it is possible – but currently also unclear whether and, if so, for what purposes – that operators of corresponding libraries collect data.
The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy .
Third-party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.
This Privacy Policy does not apply to the practices of companies that we do not own or control, nor to individuals whom we do not employ or manage, including any of the third parties which we may disclose information to as set out in this Privacy Policy.
How do we safeguard your information?
We take great care in implementing and maintaining the security of the Site and your information. [ explain about your security practices, such as: we employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorised use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy] . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorised access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Transfer of data outside the EEA
Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.
Advertisements
We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).
[Add information regarding opt-out options from personalised advertisements, such as:] You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/ .
Marketing
We may use your Personal Information such as your name, email address, telephone number, etc., ourselves or by using our third-party subcontractors, for the purpose of providing you with promotional materials concerning our services which we believe may interest you.
To respect your right to privacy, within such marketing materials we provide you with the means to opt out of receiving further marketing offers from us. If you unsubscribe, we will remove your email address or telephone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important email communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.
Corporate transaction
We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.
Minors
We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow the use of our services by minors without prior consent or authorisation by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at [add applicable email address] .
Updates or amendments to this Privacy Policy
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
How to contact us
If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at contact@swindontraining.com
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Last Modified: 07 October 2024
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International Driver CPC will be the new name for how Driver CPC currently works.
You will need to take 35 hours of International Driver CPC training every 5 years to be allowed to drive in the EU and the UK.
The will be no changes to how it works. This means that:
- courses must be at least 7 hours long
- if a course is split over a day, it has to be completed on 2 consecutive days
- e-learning in a trainer-led course is limited to 2 hours
- you’re allowed to do a total of 12 hours e-learning towards your overall 35 hours of training
National Driver CPC will be a more flexible version of the existing Driver CPC.
If you only want to drive in the UK, you’ll be able to take either:
- 35 hours of National Driver CPC training every 5 years
- a combination of 35 hours of National Driver CPC and International Driver CPC training every 5 years
The new flexibility means that with National Driver CPC courses:
- the courses must be at least 3 hours 30 minutes long - training providers will still be able to offer longer courses if they want to
- split courses will not need to be completed on 2 consecutive days - course providers will be free to set their own time limits
- you will be able to take e-learning only courses - for example, you could take an approved 3 hours 30 minutes long e-learning course at your workplace or home
- you’ll be allowed to do a total of 12 hours e-learning towards your overall 35 hours of training
Drivers and hauliers are in even greater demand. There may also be changes to the operater licence requirements coming soon, so driver and manager training are more important than ever. If you already work in a transport operation, or are thinking about setting up as an operator in haulage or PSV, you will need to get plenty of help and advice. We are always happy to speak to people who need some information, so please contact us and we will do what we can to help. We do not charge for any services until we agree with the client. Advice is free!
Drivers must have a Driver Qualification Card, or DQC. If you are a professional large goods vehicle driver (C, C1, C+E or C1+E).
Each CPC card is valid for five years from the date of issue. This means that – unlike the 2014 deadline set when Driver CPC was introduced – each driver’s renewal date is unique to them.
All drivers must undertake 35 hours’ periodic training before the end of the five years following the issue date on their DQC. If the training is not undertaken during that time, they will not be permitted to drive professionally until they have completed their 35 hours.
The best way to ensure that a DQC doesn’t lapse is to carry out at least one day’s mandatory periodic training every year.
The consequences
If a driver is caught driving commercially without their Driver Qualification Card:
Both driver and operator face fines of up to £1000
Driver suspended from driving commercially until training is completed
Possible reduction in driving workforce, and operations adversely affected
If operations are affected, your reputation with customers could be damaged
If convicted, operator’s OCRS rating will drop to red
Likely increase in insurance premiums
From 1 October 2022 the Joint Approvals Unit for Periodic Training (JAUPT) became part of DVSA.
JAUPT processed applications from training providers for centre and course approvals for Driver Certificate of Professional Competence (DCPC) and drink-drive rehabilitation (DDR).
JAUPT offered these services exclusively to DVSA so it was decided to bring the functions JAUPT offered in-house to DVSA. The existing staff have joined DVSA so the service to DCPC training providers and drink-drive rehabilitation providers stays the same.
Services staying the same in the short term
So, the change does not affect the services to DCPC and DDR providers a lot of the services will remain the same to begin with, including:
the current process for approving training courses and centres
uploading new courses
auditing process for training courses and centres
keeping the existing find your nearest service
The phone number for enquiries will continue to be 01908 787 000 and the email for general enquiries is JAUPT-Enquiries@dvsa.gov.uk
All Rights Reserved | SwindonTraining.com
Driver CPC Training Online
We understand that a course via the internet is never the same as face-to-face but we guarantee that we will make it the best
experience we possibly can - informative and fun too.
You will still:
• get a full day of training.
• get the information you need.
• be able to participate and ask questions.
• get a valid CPC certificate.
• get the support we offer all our customers.
• get a very competitive price.
See our Driver CPC page for more info and booking courses
Driver CPC consultation results published
On 11 December 2023, the Department for Transport (DfT) has published its response to the consultation on proposed changes to the Driver Certificate of Professional Competence (DCPC).
The consultation ran earlier in the year to gather views on measures to make it simpler to become and remain a professional driver in the UK. The recommendations from the government include:
- introducing a National DCPC (N-DCPC) that will cover driving a lorry, bus or coach in the UK
- allowing training courses to be done in blocks of 3.5 hours rather than the current 7 hours to allow greater flexibility
- Increasing the amount of e-learning that can be done to 12 hours.
These changes will only apply to the N-DCPC for driving a lorry, bus or coach solely within the UK.
The intention is to introduce these changes in summer 2024. The full response has been published on GOV.UK.
Those wanting to drive a lorry, bus or coach outside of the UK will need to complete the training within the existing rules which will not change from 35 hours of training every 5 years.
Making it easier to return to driving
The government is also looking to speed up the process for drivers whose DCPC has run out to return to driving a lorry, bus or coach in the UK.
This would be by allowing them to take 7 hours of training before returning to the sector and making the remaining 28 hours up within the first year.
This would only be for NDCPC and is not expected to be introduced until 2025.
Further consultation
The consultation also asked about the introduction of a periodic test to take the place of training. Further consultation is needed on this option which will be launched in the new year.
Understanding Driver CPC
The Driver CPC (Certificate of Professional Competence) was introduced in 2008 for PCV Drivers and 2009 for Lorry Drivers. It represents a pivotal step in enhancing road safety and compliance within the transport industry. But what exactly is Driver CPC, and how does it affect you?
Choosing the Right CPC Training Course
Driver CPC Training comes in two forms: Periodic and Initial Driver CPC Training. The choice depends on your specific circumstances. Periodic training is for those with acquired rights. This may include holding a 7.5-tonne, class 2, or class 1 license before September 9th, 2009. Or a PCV license, this would be before September 9th, 2008. For these individuals, a 35-hour (five-day) Periodic Training session is required every five years.
If you passed your car test before January 1997, you may be entitled to drive 7.5-tonne vehicles (Cat C1). Candidates with a C1 entitlement pre-September 9th, 2009, attend Periodic Training on acquired rights, even if they have never passed a vocational driving test. If you hold both bus and coach, as well as lorry vocational licenses, you need only complete one set of Periodic Training.
CPC Training for Lorry Drivers.
If you operate a vehicle over 3.5 tonnes for work purposes, you must hold a Driver Qualification Card. Drivers who had a lorry entitlement of C1 (7.5 Tonne) or higher on September 9th, 2009, needed to complete 35 hours of Periodic CPC Training. This needs to be done by September 9th, 2014, to obtain a Driver Qualification Card valid for five years. During this period, they completed another 35 hours of periodic training to drive beyond 2019.
Each new five-year period begins from the expiry date of the current Driver CPC qualification. If you did not have a lorry entitlement of C1 (7.5 Tonne) or higher on September 9th, 2009, you must obtain your first Driver Qualification Card by completing Initial CPC.
CPC Training for PCV Drivers
If you drive vehicles requiring D1 (minibus) or D (bus) licenses for work, a Driver Qualification Card is essential. Drivers with a lorry entitlement of D1 (minibus) or higher on September 9th, 2008, had to complete 35 hours of Periodic CPC Training by September 9th, 2013, to obtain a five-year valid Driver Qualification Card. During this period, they completed another 35 hours of periodic training to drive beyond 2018.
As with lorry drivers, each new five-year period begins from the expiry date of the current Driver CPC qualification. If you did not have an entitlement of D1 or higher on September 9th, 2008, you must obtain your first Driver Qualification Card by completing Initial CPC.
CPC Training for Dual Entitlement (Lorry & PCV) Drivers
If you held a PCV License on September 9th, 2008, and a lorry license on September 9th, 2009, your 35 hours of Periodic Training will cover both. However, if you held only one license at the cut-off dates and gained the other later, you require an Initial CPC for your new entitlement (and Periodic for your old entitlement). The benefit is that once you’ve completed your Initial CPC, any subsequent Periodic Training will count toward both categories.
If you have 'acquired rights' on your driving licence, it may be possible to drive another catoegory professionally, but you will have to make sure you have completed the right CPC courses. To be able to sit a standard Driver CPC course, you need to be able to answer yes to one of the following 3 statements:
A) I passed my car test before 1997
B) I passed a vocational driving qualification before 2008(PCV) or 2009(HGV)
C) I currently hold or have held a driver CPC card
If a driver held a Cat C or CE licence prior to the introduction of CPC on 10 September 2009, they were granted acquired rights for the first 5 years. These acquired rights expired on 9 September 2014.
If the driver holds these acquired rights, 35 hours of periodic training should renew the entitlement.
You can still drive professionally while waiting for your card if both of the following apply:
• you’ve done your periodic training
• your training provider has recorded the training (they must do this within 5 working days of the training ending)
For drivers who passed their test while in the Armed Forces, you will need to complete modules 2 and 4 of the current driving test.
How much does a CPC course cost?
The cost of a CPC course can vary, depending on where and how you do it. It is usually cheaper per person if a company runs a course because they often pay a group fee, instead of for each person, but generally a CPC course is between £50 and £70 per day's course.
For drivers of companies in Swindon, Royal Wootton Bassett, Marlborough, Chippenham, Corsham, Newbury, Hungerford, Cirencester, Stroud, Wantage, Didcot, Witney, Abingdon, Oxford and Reading, we offer classroom CPC courses at exceptionally reasonable rates that suit the client's needs.
For companies we have a sliding scale of pricing, so you pay as little as necessary to get your drivers CPC trained.
Driver CPC courses in the workplace for as little as £35 per driver - 10 to 15 drivers.
For 5 still only £55 per driver, and for fewer than 5, it is 175+18 per driver.
For 15 to 20 drivers it is just 30 per driver!
Email: contact@swindontraining.com or use the contact form and we will get back to you right away.
The CPC Scheme Explained
The CPC (Certificate of Professional Competence) scheme was developed in order to standardise professional levels of competency across Europe in the transport sector, which is subject to detailed and comprehensive legislation. The scheme applies to drivers and transport managers.
The idea is that a professional driver will undertake 35 hours of periodic training within a 5-year period. This may be taken all at once – 5 modules of 7 hours each during a week of training, or it may be spread over the 5-year period, for instance, the individual undertaking a CPC module once or twice a year until he or she has ‘banked’ the requisite number of CPC training hours.
A transport manager will complete an initial Transport Manager CPC course and will then undertake periodic refresher courses in order to stay abreast of current legislation.
Staying up to date with changes in legislation, keeping key information fresh and to the forefront of our thinking and ensuring that we all understand the importance of the role we play in compliancy and customer care are some of the mainstays of the CPC scheme, each clearly laid out in the CPC syllabus (see JAUPT).
A solid CPC course will look at specific factors that affect the transport industry, legislation and driver behaviours. It will provide ample learning opportunities for the attendees and, like any vocational training course, a driver CPC module will involve the recycling and refreshing of knowledge that the participants already have, with opportunities to build on that knowledge and apply it to their own specific context.
Another extremely important part of the CPC training scheme is to increase the learner’s confidence in their own ability to carry out their daily tasks effectively and address any issues or concerns they may have. This is why it is essential for the trainer to create an environment that permits and encourages the participants to be open and frank about their own experiences and (professional) opinions. As a trainer, I have found that I learn something new every time I deliver a course, so I too gain from the process and always aim to use the experience to develop professionally.
Operating Light Goods Vehicles in Europe? – Apply for your International Operators’ Licence TODAY
From 21 May 2022, new EU rules mean that if you are intending to use a Light Goods Vehicle weighing more than 2.5 tonnes to transport goods for hire or reward into or through the EU, Switzerland, Norway, Iceland or Liechtenstein, you will need an International Operators’ Licence.
With less than a month until these rules come into effect, if you want to continue to operate in the EU without interruption, you need to apply for an operators’ licence and select the interim option.
To avoid delays in processing your application, please visit GOV.UK for a full list of the information required.
When completing your application, remember:
- You’ll need to have a qualified transport manager. If you do not have the qualification, you might be able to be temporarily recognised as a transport manager if you have enough experience. You can make the process easier by using the service on GOV.UK.
- You’ll need to show documents such as bank statements, to prove that you have access to a set amount of finance to run your business. See which documents you can use.
Do you already hold an International Operators’ Licence?
If you already hold an International Operators' Licence for Heavy Goods Vehicles (HGVs) you can add extra LGVs to your existing licence.
You may also need to make posting declarations for journeys to the EU
Don’t forget that if you’re transporting goods between two points in the EU, Iceland, Liechtenstein, and Norway for commercial purposes, (known as cabotage or cross trade), you must now make a “posting declaration”, which means registering the operator, driver, driver employment details, dates of travel, and the vehicle used.
This could be using HGVs, vans or other light goods vehicles of any size, or cars, whether or not you’re towing a trailer. It’ll apply if you’re moving the goods for hire or reward, or for your own business’ use.